Hardware problems - any solution?

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Hardware problems - any solution?

Postby JoeClark » Thu Dec 21, 2017 8:43 am


Hoping someone can help.

For a while been getting hardware problems on Xperia X. Started with the fingerprint sensor not working, then the back camera failed, before the phone then started doing a pixellated screen and turning itself off every five minutes.

I've done a factory reset and a software repair, and whilst they've helped resolve the turning off issue (it now happens every hour or so rather than five minutes so not perfect) the fingerprint and camera remain broke.

As such I suspect this is hardware related, and I doubt I personally can do anything to fix.

So what should I do - who would be best placed to fix a hardware problem - a Sony shop or someone else?, and what's guess at cost? (as if too much I'll live with it)

I'm also 18m into a 24 m contract - would a hardware problem be a reasonable one for saying can I exit contract and take a new one with the network on a new phone?

Please help.

I didn't find the right solution from the Internet.

References: https://talk.sonymobile.com/t5/Xperia-X ... -p/1285812

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